"Emails. Faxes. PDFs. Face-to-face conversations. Documents saved on a desktop. Postal mail. Voicemails...
These are examples of crucial knowledge, data and information that your organisation may not be capturing, storing and employing effectively. Recent research conducted by Ark Group has revealed that between 80-90% of your company's information is sitting in this unstructured format. In these times of ever-increasing regulatory pressures, it has never been more important that you have an information management strategy in place that is able to effectively identify, capture and manage unstructured information (UI)", ark-group.com, 2008!